SIMPLE, TRANSPARENT PRICING
Every plan includes the same capable AI receptionist. Choose the call and messaging allowance that suits your business.
STARTER
$199
AUD / month
250 AI call minutes per month
150 SMS segments per month
All core receptionist features
Standard deployment: $199 AUD once
BUSINESS
Recommended
$349
AUD / month
600 AI call minutes per month
250 SMS segments per month
All core receptionist features
Standard deployment: $199 AUD once
PLUS
$499
AUD / month
1,000 AI call minutes per month
400 SMS segments per month
All core receptionist features
Standard deployment: $199 AUD once
Excess usage: A$0.50 per additional AI call minute and A$0.20 per additional SMS segment sent. See FAQs for details. All prices in AUD. SMS allowances are measured in billable segments; longer messages may use multiple segments.
Included in every standard plan.
24/7 AI answering — keep enquiries moving when your team is busy.
Approved business information helps callers get answers to common questions.
Capture job details and preferred timeframes for easier team follow-up.
Capture team follow-up requests and notify designated recipients.
Flag urgent requests for team review using configured business rules.
Transfer callers to approved contacts during configured hours.
Email organised enquiry details to designated recipients.
Acknowledge customer requests by SMS within the plan allowance.
Deliver job details to one agreed destination.
Your team confirms appointments. Customer SMS acknowledgements confirm receipt of a request, not an appointment.
Enquiries delivered where you work.
Receive job details by email or connect a supported Google Sheets or ServiceM8 workflow.
Email-only
Receive the enquiry details in your inbox. No CRM is required.
Google Sheets
Keep jobs, customer details, status and urgency together in our standard tracker.
ServiceM8
Send captured details through our standard client and job-creation workflow, where configured and tested.
One standard job destination is included per deployment. Email notifications and customer SMS acknowledgements within the plan allowance remain included alongside your chosen destination.
Set up for your business. $199 AUD once.
Standard deployment covers one business, one AI receptionist, one dedicated number, one business knowledge base and agreed call-handling rules. It includes configuration of the standard enquiry workflow, testing and handover.
01
One business and one AI receptionist
02
One dedicated number and one business knowledge base
03
Agreed call-handling rules and standard enquiry workflow
04
Testing and handover
Choose email-only delivery, our Google Sheets tracker or our standard ServiceM8 job-creation workflow. Any required third-party software subscriptions are paid by your business.
Your pricing questions, answered.
Hear Lily before you decide.
Listen to a trade-specific example, or book a 15-minute discovery call with Tane to discuss your business.